Elyxia Support Cloud

Your own AI-powered helpdesk - your brand, your dedicated server, live in minutes.

What is Elyxia Support Cloud?

Elyxia Support Cloud (ESC) gives your business a complete customer support helpdesk powered by the Elyxia Private AI Agent. Unlike shared helpdesk seats, every customer receives a dedicated single-tenant server - your data stays on your own instance, under your own support domain, with your own branding.

Key features

AI answers from your knowledge base - upload PDF, Word, Excel, PowerPoint, TXT, CSV or Markdown documents and the AI assistant answers customer questions from them, handing off to your human staff when needed.
Email-to-ticket - connect your support mailbox and every email becomes a tracked ticket.
Website live chat - a drop-in chat widget for your website, answered by your AI assistant.
Full branding - your logo, colours, favicon and custom support domain (support.yourcompany.com) with automatic SSL.
Provisioned in minutes - your helpdesk server is created automatically; no IT project required.
Choice of regions - Singapore, US East (Virginia), Ireland and London.
Usage reporting - dashboards for tickets, conversations and AI response usage.

Plans and pricing

Plan	Price (USD/month)	AI responses/month	Support domains	AI agents
Starter	$199	2,000	1	2
Growth	$399	10,000	2	8
Pro	$799	40,000	3	16
Enterprise	Custom	Custom	Unlimited	Unlimited

Subscribe via AWS Marketplace with a 15-day free trial. Need more AI responses in a busy month? One-time response packs are available any time.

Who is it for?

Businesses that want the quality of an AI-first support team without building one: e-commerce stores, SaaS companies, agencies, and any team handling repeated customer questions by email or chat.